How Can We Help You?

I am pleased to inform you that I have implemented a seamless payment system, allowing me to accept bank card payments from individuals all over the world. In an effort to ensure convenience and accessibility for my valued customers, this inclusive feature enables effortless transactions regardless of your geographical location. Should you encounter any issues during the payment process, rest assured that I am here to assist you promptly. Simply reach out to me directly, and I will gladly provide you with a personalized link that will facilitate your payment seamlessly. Your satisfaction is my utmost priority, and I strive to make every aspect of our transaction as smooth as possible.

At our online store, we proudly offer worldwide shipping to reach art enthusiasts across the globe. However, please note that the cost of shipping is subject to estimation based on the size and weight of each painting selected. We understand that these factors play a vital role in determining accurate shipping charges, ensuring a fair and transparent process for our valued customers. It is important to mention that while international shipments may incur additional fees, we are delighted to provide free shipping within Canada.

We understand that every individual has their own unique taste and preference when it comes to fine artworks, which is why we take immense pride in offering a collection of exquisite pieces carefully crafted by talented artists. It is important to note, however, that once our valued customers make a purchase from us, we have an unwavering policy in place: “we don’t accept return or changes.” This principle stems from the fact that each artwork showcased within our establishment is not only an original creation but also bears the signature of its respective artist—a mark of authenticity and dedication.

All artwork is truly one-of-a-kind, boasting a distinctiveness that sets it apart from the rest. Each piece undergoes meticulous craftsmanship, with skilled artists employing professional paint and carefully selecting surfaces to bring their creative visions to life. The final touch of perfection comes in the form of varnish, applied delicately to preserve and enhance every intricate detail. And when necessary, these masterpieces are sealed or framed with utmost care, ensuring their longevity while adding an exquisite finishing touch that complements their inherent beauty.

Before each shipping, the artist diligently prepares for the journey of their precious artwork by capturing meticulous photos that showcase how it is wrapped and protected. With a keen eye for detail, they ensure that every corner and crevice is secure, shielding the masterpiece from any potential harm during transportation. These photographs serve as a testament to their commitment in safeguarding the artwork’s integrity. Furthermore, acknowledging the diverse needs of buyers, an additional layer of reassurance is offered through optional insurance for shipping. This option allows buyers to have peace of mind knowing that even if unforeseen circumstances arise during transit, their beloved acquisition will be financially protected.

Please remember to handle delicate artwork with care and refrain from removing the pastel from its frame unless you are a professional. Avoid using water or wet cloths to clean the paintings or glass, as this may cause damage. Instead, opt for a dry synthetic cloth specifically designed for dusting. If you require additional guidance, make use of search engines where you can find more detailed instructions on proper art conservation techniques. In case any acrylics or paintings accidentally come into contact with water, rest assured that they are safe due to being varnished. However, if you happen to own a pastel artwork framed under glass, it is advisable to promptly remove any loose pastel particles to ensure their preservation and prevent potential smudging or further harm to the piece.